Auto Dealer to recognise retailer’s ‘distinctive’ customer support

Auto Dealer helps retailer’s showcase their ‘distinctive’ customer support with the launch of Auto Dealer Extremely Rated 2022.

Retailers throughout the UK who’ve been constantly rated ‘excellent’ by Auto Dealer prospects are set to obtain a set of Extremely Rated property to assist promote their standing throughout bodily and digital showrooms.

Moreover, retailers assembly the standards could have a Extremely Rated emblem added to their Auto Dealer profile web page and Retailer Retailer.

Darren Moon, group gross sales director at Auto Dealer, mentioned: “We launched our Extremely Rated accreditation as a chance to have a good time these retailers which are going above and past to supply their prospects with an distinctive stage of service.

“Even previous to the pandemic, assembly our strict standards was an enormous achievement, however it’s particularly so in as we speak’s more and more aggressive and complicated retail panorama.”

To qualify for Extremely Rated accreditation, retailers will need to have delivered the next within the final 12 months: a excessive quantity of current opinions on Auto Dealer; a excessive total assessment score on Auto Dealer; and common engagement with buyer opinions. 

Retailers posting images, movies or GIFs of their Extremely Rated sticker on show of their dealership and on their social media channels could have the prospect to win a prize, in addition to have their publish shared with Auto Dealer’s followers by itself client going through social media channels.

Moon mentioned: “Though the market is returning slowly to extra regular buying and selling situations, the current acceleration in digital retailing traits signifies that it has by no means been extra necessary for retailers to have the ability to instantly reassure potential prospects of the standard service their enterprise is ready to present.

“As one of many UK’s most generally identified and trusted manufacturers, we hope recognition from Auto Dealer will assist this 12 months’s Extremely Rated retailers stand out from opponents by constructing prompt belief with automobile consumers.”

To qualify fro Auto Dealer Extremely Rated 2022 retailers have till Monday August 8 to publish and tag one of many Auto Dealer Perception accounts on Twitter (@ATInsight), LinkedIn (Auto Dealer Perception) or on Instagram (@autotraderinsight), together with the hashtag #ATHighlyRated2022.

Suzuki GB has been ranked because the top automotive brand for customer satisfaction within the Institute of Buyer Service’s UK Buyer Satisfaction Index (UKCSI).

Final month, Chorley Group emerged because the top Lancashire business for customer service within the annual Pink Rose Awards.

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