Vendor group Burrows Motor Firm will shut on Sundays from this weekend to make sure gross sales employees have a correct day of relaxation.
It comes after the group, which holds Toyota, Mazda and Kia franchises throughout South Yorkshire into Nottinghamshire, had already applied five-day working patterns to make sure gross sales employees get various weekends off, and closed its showrooms at 6pm.
Managing director Steve Burrows (pictured) knowledgeable clients this week that the enterprise was tackling the outdated custom of gross sales groups working lengthy hours together with weekends, and its plan was met with “an awesome constructive response” by employees.
“Now, by selecting to shut Sundays, we all know our valued gross sales groups will get pleasure from much more high quality time with their households,” he stated.
“I do know a lot of you’ll agree that this reveals my need to proceed to assist the well-being of the devoted and valued Burrows gross sales groups.”
He assured clients that on-line and cellphone enquiries will nonetheless be managed.
“We are going to proceed to supply one of the best stage of buyer care our clients are used to from Burrows.”
A number of different franchised vendor teams shut on Sundays however they’re within the minority, as many carmakers now count on their franchisees to supply seven-day buying and selling.
Mitchells in Cheshire has achieved so for years, as has AM100 dealer group Peter Vardy, whose chief govt Peter Vardy instructed AM in 2016 he aimed to construct a world class enterprise with employees who have been rewarded for his or her laborious work.
In March Burrows Toyota in Barnsley received its fifth ‘Ichiban’ award from the Japanese carmaker in recognition of its excellence in customer support.